Frequently Asked Questions
Everything you need to know about shopping with Haraps.
What are your shipping rates and delivery times?
We offer free standard shipping on all orders over $75. Standard delivery typically takes 3-7 business days depending on your location within the continental US.
What is the Haraps return policy?
We want you to love your home. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.
Do you offer warranties on furniture and decor?
Yes, all Haraps furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and interest-free installment plans through Affirm.
Are your products sustainably sourced?
Haraps is committed to sustainability. We prioritize partners who use FSC-certified wood, recycled textiles, and eco-friendly manufacturing processes whenever possible.